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Shipping & Returns

 

Shipping Delivery

IN STOCK MERCHANDISE

All in stock merchandise leaves our fulfillment center within 2 business days. Please allow an additional 3-5 days for Standard Ground Delivery.  

STANDARD DELIVERY

We offer FREE standard shipping everyday for all orders placed within the continental U.S.* 

Shipping is only available within the continental U.S.  We deliver via UPS or a comparable delivery service. Items ordered at the same time may not always be shipped together.  Below is a map that shows how long your order will take to arrive by state.

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RETURNS & REPLACEMENTS 

 We recommend that you order a sample before placing your order.  We accept returns within 30 days of receipt. 

In the case of an exchange, shipping for the new item will be free of charge (please note that we do not refund return shipping charges, unless we made an error).  For returns, please contact our Return Department at info@tilecircle.com.  Allow 7-10 business days for the return transit time, plus an additional 7 business days upon receipt for the return to be completed and the refund to be processed.  Please note that you will only receive a refund for intact items.  Damaged items will not receive a refund.

*ALL SALE ITEMS AND CUSTOM ORDERS ARE FINAL.  Returns are not accepted on sale items or custom orders.